If you are not able to carry out a repair yourself, we will be pleased to help you. And quickly! Subject to availability of parts, we endeavour to have all repairs returned to you within 5 working days.
But we don’t just repair, we give the machine a complete check as well. If the machine breaks down within three months of a repair, it will be repaired free of charge.
Go to your local country page and fill out the service form. After sending it, you will receive an e-mail with instructions.
It may be possible that you cannot work without the machine or tool. We will then do our very best to carry out the repair as soon as possible for you.
In case we need more time, but you really cannot manage without the item, we may be able to provide a temporary replacement.
Please get in touch with us for the terms and conditions. You can find the contact details on your local country page.
We have been working in the packaging industry for more than 100 years. From designing to the production in our own factories and from the smallest device to the largest automatic machine. We work for large and small customers working in every possible industry. We have really seen it all.
Curious about our stories? Then contact us!