Frequently Asked Questions

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Company Information

What is your company's history and background?

Cyklop was established in 1912 in Cologne, Germany and is a global leader in comprehensive packaging solutions. Cyklop is recognized as a trusted partner that delivers innovative solutions to help customers increase profitability and reduce risks. The company holds more than 600 patents, and employs more than 1,200 people in 27 countries.

What are your core values and mission statement?

Our core values, which we call the Cyklop 7, can be read here.

Cyklop’s mission is: We empower OEM’s, manufacturers and producers to achieve operational excellence by providing innovative, end-to-end packaging solutions that enhances the efficiency, reliability, safety, and sustainability of the packaging value chain.

What sustainability practices do you follow?

Cyklop is deeply committed to sustainability initiatives that focus on reducing energy usage and reusing and recycling plastic and paper. By integrating sustainability practices into its operations, Cyklop empowers its customers to minimize material usage and embrace eco-friendly practices.

Where are your company headquarters located?

Cyklop’s headquarters is in Helmond, The Netherlands.

Who are your key leadership team members?

Cyklop’s C-Suite executives include Roberto Salemme, CEO, Andre van Es, CFO, Jeff Tang, COO Coding, Valeriano Bruni, COO Machines, and Marc Berger, CMO.

Read more about leadership.

What industries or sectors do you primarily serve?

The need for packaging solutions is needed across almost all industry verticals that are manufacturing, producing, and packaging. Our industries we serve include food and beverage, logistics, paper & corrugate, pet food, automotive, horticulture, chemical, construction, lumber, cosmetics, electronics, pharmaceutical, and more.

Media Inquiries

Who do I contact for a media inquiry?

Cyklop’s PR firm, located in Houston, Texas, is Pennino & Partners. To inquire about media availability, or to request a fact sheet, please contact: 

Laura Pennino: +1 (713) 419-1776, email: [email protected]
MaKlay Simon: +1 (325) 262-1862, email: [email protected]

Customer Support
Partnering and Reseller Opportunities

Do you have a reseller program for your products/services?

Yes. Contact Peter Griskewitz at [email protected].

Product / Service Information

How do I place an order or request a quote?

First, choose a location, then, you will see a “request a bottom” in the upper right corner, or you can navigate to a specific product page and request a quote from there.

What are the core features and functionalities of your primary product/service?

Cyklop’s product portfolio creates efficiency and reliability through automation throughout the packaging value chain. This includes industrial inkjet and laser printers that mark and code on products and packages, case erecting and taping, strapping, wrapping and bundling.

What are the key benefits of choosing Cyklop’s solutions over competitors?

With over a century of experience and decades of focused expertise, Cyklop leads the industry with innovative research and development. Our solutions are designed to enhance the reliability and efficiency of your operations, ensuring seamless performance. Additionally, we offer comprehensive coding and marking systems for accurate tracking and traceability, further complementing our complete range of packaging equipment. By partnering with Cyklop, you gain the advantage of working with a single-source provider for all your packaging needs—saving time, reducing complexity, and delivering unmatched value.

What are the technical specifications and compatibility details?

You can find technical specifications on product pages.

Do you offer customized solutions for specific business needs?

Yes. We work closely with customers to ensure their needs and goals are met through customization. Choose a location and contact the local team for more.

New Customer and Ongoing Support

Do you offer training for using your products/services?

Yes. Cyklop is committed to partnering with customers by providing training operators through the installation process. Choose a location and contact your local office to learn more.

How long does it usually take to set up and integrate your solution?

Cyklop offers everything from rolls of tape to full-automated pallet wrapping machines, so what you purchase will determine the timeline. Work with your local office on your specific needs and they will be able to give you the timeline.

What level of technical support is provided?

Cyklop technical experts are highly involved from the quoting process to ensure we have the right specifications, through installation, training and on-going support. That is why we say we are “On Your Side. By Your SideTM”.

What are your data privacy policies and compliance standards?

Read our privacy policy here.